Porhibited And Restricted Items

UPS Canada (Norfolk Island)

Additional Import Documentation
Goods under IATA Special Provisions A67 require a MSDS (Material Safety Data Sheet).

It is not required for all, however shipments can be held by local authority in United Arab Emirates after screening due to lack of MSDS (Material Safety Data Sheet) or NON DG (Dangerous Goods) declaration letter from the shipper resulting to misconnections and impacting end-to-end service.

It would be advisable for all shipments originating, transiting and terminating for UAE to have MSDS or NON DG declaration from shipper enclosed in the shipment and copies to be uploaded in IDIS.

Additional Export Documentation
No Information found on this topic for the selected country or territory.
Additional Clearance Information
Formal entries are required if the shipment value is greater than 250.00 Australian dollars (AUD).
UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should be provided if known.

Areas Served
Service is provided to every address.

Please use the IATA code of "AU" for time in transit information.

UPS does not deliver door-to-door. We consign in bond to Norfolk and receivers clear and collect themselves.

UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should be provided if known.

Saturday, Sunday, and official holidays.
Spring +0000/ Fall +1100
English
Australian Dollar(AUD)
Billing Options
  • Shipping charges can be billed to the shipper, receiver or a third party.
  • When billing the receiver, either the shipper or receiver's account number is required.
  • When billing to a third party, the third party's name, country or territory and account number are required.
  • Duties and taxes can be billed to the shipper, receiver or a third party.
  • When billing a third party, the third party's name, country or territory and account number are required.
  • If the duties and taxes are billed to an account outside of the destination country or territory, a "Duty and Tax Forwarding" surcharge will be applied.
  • Please note the following third party billing exceptions:
    • Shipments to and from the same country or territory (domestic shipments) cannot be billed to third party payors in other countries or territories. For example, shipments from Mexico to Mexico or Canada to Canada cannot be billed to a third party payor in the U.S. This rule does not apply to UPS domestic services in European Union countries or territories. For example, shipments from Germany to Germany can be billed to a third party payor in the U.S. (as long as the payor is a business and has a VAT or Tax/EIN ID on file with UPS).
  • When paying by credit card, check, or cash, only the shipper can be billed the shipping charges
Commodity Specific Stipulations
No Information found on this topic for the selected country or territory.
Gift Exemptions
150.00 US Dollar USD
individual-to-individual
per shipment

If the shipment is for a family, it must be consigned to a family and not a single consignee. Gifts should be gift-wrapped and a card enclosed. Gifts from a shop are not accepted. Unsolicited gifts valued below $200.00 Australian dollars (AUD) may be allowed duty-free.

In addition to a detailed description of each item, write additional comments of "gift shipment" on the invoice and in the Special Instructions box of the UPS Waybill to insure a proper assessment of duties and taxes.

Invoice Requirements
Non-document shipments to Norfolk Island must include 1 original and 2 copies of an invoice.

The consignee's telephone number, if available, should appear on the invoice.


UPS Paperless Invoice is available for small package exports from this country or territory.

Items Classified as Documents

The destination country or territory considers the following items document shipments. If criteria are listed, the shipment must meet the criteria to be considered a document shipment.

Document if business related.
Document quantity limit up to 10 brochures.
Document quantity limit up to 10 brochures.
Document weight limit up to 1 kg and value limit 50 AUD.
Document weight limit up to 1 kg and value limit 50 AUD.
Blank checks exceeding 1 kg or 50 AUD are classified as non-documents and require an invoice.
In order to ship Intercompany Data on Disk/CD-Rom in the UPS letter the following guidelines must be followed:
  1. The content must not be sold commercially or have commercial value.
  2. The data can not be software.
  3. Specifically write "Intercompany data on Diskette" in the description of goods on the UPS Waybill.
  4. Mark an "X" in the documents only box on the UPS waybill.
Document weight limit up to 1 kg and value limit 50 AUD.
Document weight limit up to 1 kg and value limit 50 AUD.
Document weight limit up to 1 kg and value limit 50 AUD.
Document weight limit up to 1 kg and value limit 50 AUD.
Document quantity limit up to 10 pamphlets.
Document weight limit up to 1 kg and value limit 50 AUD.

UPS can recommend which forms you need based on a few simple criteria. Forms can be completed online or printed. See which forms you need.
Prohibited or Restricted Commodities

In addition to the prohibited commodities listed here, it is prohibited to ship the following commodities to Norfolk Island.

Personal effects cannot be shipped between these countries or territories.
Saturday Delivery Available

Saturday Delivery Available: No

Service Options

Always check Calculate Time and Cost for details of service availability and guarantee information within a country or territory. All Service Levels may not be available to or from every address within a country or territory.

  • UPS Worldwide Expedited
  • UPS Worldwide Express Saver
Special Clearance Requirements
New requirements have been implemented for small package shipments and are based on the International Standards for Phytosanitary Measures (ISPM) 15, which is entitled "Guidelines for Regulating Wood Packaging Material in International Trade". ISPM 15 was adopted internationally in 2002, and is gradually being introduced by countries or territories worldwide. Wood or wood products covered by ISPM 15 include items such as packing cases, boxes, crates, drums or similar packing, pallets, box pallets and other load boards, pallet collars and skids, but exclude such processed woods as orientated strand board, particle board, plywood or veneer, created using glue, heat and pressure or a combinations thereof, and, raw wood which is 6mm or less thick. It is recommended that if a question arises on this issue, please check with the authority that issues the Phytosanitary certificates in your country or territory.
Value Limits

Private Shipments

  • 50.00 US Dollar (USD)
      • In most cases, when the value of the shipment is equal to or less than the Deminimis Value, the shipment may enter the country or territory duty and tax free.

    Commercial Shipments

  • 50.00 US Dollar (USD)
      • In most cases, when the value of the shipment is equal to or less than the Deminimis Value, the shipment may enter the country or territory duty and tax free.

    Weight and Size Limits
    70 kg (150 lbs.) per package
    274.00 cm (107.9 in.)  per package
    419 cm (165 in. ) per package
    Length and girth combined


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