Porhibited And Restricted Items

UPS Canada (Zimbabwe)

Additional Import Documentation
Goods under IATA Special Provisions A67 require a MSDS (Material Safety Data Sheet).

It is not required for all, however shipments can be held by local authority in United Arab Emirates after screening due to lack of MSDS (Material Safety Data Sheet) or NON DG (Dangerous Goods) declaration letter from the shipper resulting to misconnections and impacting end-to-end service.

It would be advisable for all shipments originating, transiting and terminating for UAE to have MSDS or NON DG declaration from shipper enclosed in the shipment and copies to be uploaded in IDIS.

A Packing List is required.

The packing list should show the number of items and description.

Additional Export Documentation
No Information found on this topic for the selected country or territory.
Additional Clearance Information
Shipments valued at US$20.00 or above or weighing 10kgs are detained by Zimbabwe Customs(ZIMRA) for duty/taxes. This means that Bill of Entry may be required.
Door-to-door deliveries are made in Harare, Bulawayo (city center) and Mutare (city center). In other parts of Zimbabwe, the consignee sometimes must go to a central point for collection, mainly due to national crisis in transport industry caused by fuel shortages and other national economic issues.
Please note that not only the value(s) of the commodity/commodities have to be considered when calculating duty and tax, but also the freight charge and other fees.
UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should be provided if known.

Areas Served
Service is provided to and from the following cities.

Please note the UPS ASC only delivers documents in Harare. All packages in Harare and all other shipments for Zimbabwe have to be delivered through Alternate Brokers or collected as ASC is not registered as a clearing agent.

UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should be provided if known.

Saturday, Sunday, and official holidays.
Spring +0200/ Fall +0200
English
Zimbabwe Dollar(ZWD)
Billing Options
  • Shipping charges can be billed to the shipper, receiver or a third party.
  • When billing the receiver, either the shipper or receiver's account number is required.
  • When billing to a third party, the third party's name, country or territory and account number are required.
  • Duties and taxes can be billed to the shipper, receiver or a third party.
  • When billing a third party, the third party's name, country or territory and account number are required.
  • If the duties and taxes are billed to an account outside of the destination country or territory, a "Duty and Tax Forwarding" surcharge will be applied.
  • Please note the following third party billing exceptions:
    • Shipments to and from the same country or territory (domestic shipments) cannot be billed to third party payors in other countries or territories. For example, shipments from Mexico to Mexico or Canada to Canada cannot be billed to a third party payor in the U.S. This rule does not apply to UPS domestic services in European Union countries or territories. For example, shipments from Germany to Germany can be billed to a third party payor in the U.S. (as long as the payor is a business and has a VAT or Tax/EIN ID on file with UPS).
  • When paying by credit card, check, or cash, only the shipper can be billed the shipping charges.
Commodity Specific Stipulations

There are special stipulations on the following commodities when shipping to Zimbabwe. If you plan to ship one of the commodities listed below, be sure to adhere to the following stipulations in order to avoid delays and holds at customs.

Shipments of advertising literature require an Open General Import License.
Shipments of brochures require an Open General Import License.
Shipments of Calendars require an Open General Import License.
Shipments of catalogs require an Open General Import License.
Shipments of charts require an Open General Import License.
Shipments of films require an Open General Import License.
Data shipments to Zimbabwe require an invoice with the value of the CD-ROM or disk only.
Shipments of manuals require an Open General Import License.
Shipments of pamphlets require an Open General Import License.
Shipments of publications require an Open General Import License.
Shipments of slides require an Open General Import License.
Shipments of cultural, technical, training, educational, and advertising tapes require an Open General Import License.
Data shipments require an invoice with the character of the USB stick (storing intercompany data) and the value of the USB Stick.
Gift Exemptions
10.00 US Dollar USD
company-to-company
per shipment

In addition to a detailed description of each item, write additional comments of "gift shipment" on the invoice and in the Special Instructions box of the UPS Waybill to insure a proper assessment of duties and taxes.

75.00 US Dollar USD
individual-to-individual
per shipment

In addition to a detailed description of each item, write additional comments of "gift shipment" on the invoice and in the Special Instructions box of the UPS Waybill to insure a proper assessment of duties and taxes.The release without duty depends on a case by case decision of the responsible customs officer. The Handling and Storage Fee (NHS) applies.

Invoice Requirements
Non-document shipments to Zimbabwe must include 1 original and 2 copies of an invoice.

The invoice must state the value of the goods.

Shipments of documents do not require an invoice.

The consignee's telephone number, mobile number and email address if available, should appear on the invoice.


Items Classified as Documents

The destination country or territory considers the following items document shipments. If criteria are listed, the shipment must meet those criteria to be considered a document shipment.

Validated airline tickets are classified as documents. Blank airline tickets are classified as non-documents and require an invoice.
Blank checks are classified as non-documents and require an invoice. All other checks are classified as documents.
They are classified as documents but must be declared as such with no commercial value.
Tickets for events like stage performances, football matches or concerts can be sent as documents.

Event tickets coming from a printing company and sent to the organizer of the event or ticket sales offices can not be sent as documents.

An Open General Import License is required.
Must be personalized to be considered documents.

UPS can recommend which forms you need based on a few simple criteria. Forms can be completed online or printed. See which forms you need.
Prohibited or Restricted Commodities

In addition to the prohibited commodities listed here, it is prohibited to ship the following commodities to Zimbabwe.

Personal effects cannot be shipped between these countries or territories.
Saturday Delivery Available

Saturday Delivery Available: No

Service Options

Always check Calculate Time and Cost for details of service availability and guarantee information within a country or territory. All Service Levels may not be available to or from every address within a country or territory.

  • UPS Worldwide Expedited
  • UPS Worldwide Express Saver
Special Clearance Requirements
New requirements have been implemented for small package shipments and are based on the International Standards for Phytosanitary Measures (ISPM) 15, which is entitled "Guidelines for Regulating Wood Packaging Material in International Trade". ISPM 15 was adopted internationally in 2002, and is gradually being introduced by countries or territories worldwide. Wood or wood products covered by ISPM 15 include items such as packing cases, boxes, crates, drums or similar packing, pallets, box pallets and other load boards, pallet collars and skids, but exclude such processed woods as orientated strand board, particle board, plywood or veneer, created using glue, heat and pressure or a combinations thereof, and, raw wood which is 6mm or less thick. It is recommended that if a question arises on this issue, please check with the authority that issues the Phytosanitary certificates in your country or territory.
Value Limits

Private Shipments

  • 10.00 US Dollar (USD)
      • In most cases, when the value of the shipment is equal to or less than the Deminimis Value, the shipment may enter the country or territory duty and tax free.

    Commercial Shipments

  • 10.00 US Dollar (USD)
      • In most cases, when the value of the shipment is equal to or less than the Deminimis Value, the shipment may enter the country or territory duty and tax free.

    Weight and Size Limits
    31.50 kg (69.4 lbs.)  per package
    274.00 cm (107.9 in.)  per package
    419 cm (165 in. ) per package
    Length and girth combined


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